Australian Owned & Operated

Managed IT,
Done Right.

The all-in-one technology partner for Australian SMBs, schools and government-adjacent organisations - from helpdesk to hardened security.

Essential Eight Ready
School & Education Trusted
VPDSF/VPDSS Aligned
1-Hr Emergency SLA
๐Ÿ“ก
System Uptime
99.99%
SLA Guaranteed
๐Ÿ›ก๏ธ
Security
Essential Eight
โœ“
Application Control
โœ“
Patch Applications
โœ“
MFA Enabled
โœ“
Daily Backups
โšก
Response SLA
< 1 Hour
Critical incidents
Active Monitoring
24/7 endpoint & network
threat detection
EDRSIEMDMARC
0%
Client Retention Rate
0hr
Critical Incident SLA
0+
Staff Supported
0.99%
Uptime Guaranteed
0
Dedicated Specialists
Trusted by leading Australian organisations
Sofitel Hotel Brisbane
Sofitel Hotel Brisbane
Client Feedback

Trusted by Australian organisations

โ˜…โ˜…โ˜…โ˜…โ˜…5.0avg. client rating
โ˜…โ˜…โ˜…โ˜…โ˜…

"Fais' customer service skill is utter perfection. With our 2 business' and personal requirements for laptops, tablets and computers he has always gone above and beyond. Will definitely keep purchasing off ProTech IT Solutions."

TG
Tony Glavan
Business Owner ยท B2B Client
โ˜…โ˜…โ˜…โ˜…โ˜…

"We really appreciate the team at ProTech IT for helping us set up our office IT from scratch. We're very glad we chose refurbished equipment - it helped us save thousands, and the devices look and perform like new."

JN
Jky Nguyen
Office Manager ยท Office Client
โ˜…โ˜…โ˜…โ˜…โ˜…

"They helped us with the decommissioning of our office IT equipment and made the entire process hassle-free. The collection was done at no extra cost, and they offered excellent value."

TA
Tashi
Operations Manager ยท Services Client
Proactive Monitoring

We catch problems before your team notices them

Our 24/7 NOC monitors every endpoint, server, and network path. When something looks off, we're already on it - often before any alert reaches you.

โœ“
94% of incidents resolved before end-user impact
โœ“
Real-time EDR, SIEM & firewall correlation
โœ“
Automated patch deployment within SLA windows
Live Monitoring Dashboard
Network Uptime99.99%
EDR
Active
SIEM
Correlating
Firewall
Blocking
Essential Eight - Compliance Status
โœ“
Application Control
โœ“
Patch Applications
โœ“
Configure Microsoft Office Macros
โœ“
User Application Hardening
โœ“
Restrict Admin Privileges
โœ“
Patch Operating Systems
โœ“
MFA
โœ“
Regular Backups
Security & Compliance

Essential Eight compliance - built in, not bolted on

ProTech implements and maintains all eight ACSC mitigation strategies as a living baseline - not a one-time audit. Schools, government-adjacent bodies, and regulated SMBs rely on us to stay compliant year-round.

โœ“
VPDSF & VPDSS aligned for Victorian schools
โœ“
Audit-ready documentation on demand
โœ“
Quarterly compliance review included
Strategic Roadmaps

Technology that grows with your business

We map your technology trajectory 12 months ahead - aligning infrastructure investment with your business goals so there are no budget surprises.

โœ“
Annual IT roadmap with quarterly check-ins
โœ“
Budget forecasting & lifecycle planning
โœ“
Priority scoring for every initiative
12-Month Technology Roadmap
Q1
Q2
Q3
Q4
Q1Security baseline & audit
Q2Infrastructure refresh
Q3Cloud migration phase 1
Q4Review, optimise & plan FY
Simple Process

Getting started takes minutes

01
Free Consultation
Tell us about your business. We listen, ask the right questions, and identify where we can add the most value.
02
Tailored Proposal
Within 24 hours you'll have a clear, transparent proposal - no vague pricing, no hidden fees.
03
Seamless Onboarding
Our team handles the transition. Most clients are fully onboarded within 5 business days.
Trusted By

Built for Australian organisations

From small businesses to Kโ€“12 schools and government-adjacent bodies - ProTech adapts to your compliance requirements.

๐Ÿซ
Kโ€“12 Schools
Education sector
๐Ÿ›๏ธ
Gov Adjacent
VPDSF/VPDSS aligned
๐Ÿข
SMEs
10โ€“250 staff
โš–๏ธ
Legal & Insurance
Court-ready reporting
What We Do

Everything your business needs in one partner

Managed IT Support
Remote helpdesk, monitoring, patch management and proactive maintenance so you can focus on your business.
Learn more โ†’
Cybersecurity
Essential Eight compliance, threat monitoring, security awareness training and incident prevention.
Learn more โ†’
Digital Forensics
Rapid response for cyber incidents, BEC investigations, M365 forensics, and legal-ready reporting.
Learn more โ†’
Penetration Testing
External & internal pen tests, web app assessments, and risk-ranked remediation guidance.
Learn more โ†’
Hardware & On-Site
Physical repairs, device procurement, on-site support and comprehensive device inventories.
Learn more โ†’
Strategic Consulting
Annual IT roadmaps, quarterly reviews, budget planning and technology strategy for growth.
Learn more โ†’
Certifications & Frameworks
๐Ÿ›ก๏ธEssential EightACSC Aligned
๐Ÿ›๏ธVPDSFVic Gov Framework
๐ŸซVPDSSSchool Standards
๐Ÿ’ปMicrosoft PartnerM365 & Azure
๐Ÿ”ISO 27001Compliance Journey
Free ยท No Obligation ยท 1-Day Response

Ready to simplify your IT?

Get a free, no-obligation quote tailored to your business. Our team responds within one business day.