Pricing

Simple, transparent pricing

No hidden fees. No surprise markups. Monthly reports included in every plan.

MonthlyAnnual
Annual billing saves 10%
Essentials
Perfect for small teams
$499/month
Up to 10 users · excl. GST
What's included
✓Remote helpdesk support (business hours)
✓Proactive system monitoring
✓Automated cloud backup management
✓Microsoft 365 licence admin
✓Software patch management
✓Monthly performance report
- Security monitoring & alerting
- Dedicated account manager
- Compliance reporting (E8/VPDSF)
- 1-hour emergency SLA
- On-site visits (2/quarter)
- Quarterly business review
Most Popular
Business
Most popular for growing SMBs
$999/month
Up to 25 users · excl. GST
What's included
✓Remote helpdesk support (business hours)
✓Proactive system monitoring
✓Automated cloud backup management
✓Microsoft 365 licence admin
✓Software patch management
✓Monthly performance report
✓Security monitoring & alerting
- Dedicated account manager
✓Compliance reporting (E8/VPDSF)
- 1-hour emergency SLA
✓On-site visits (2/quarter)
✓Quarterly business review
Enterprise
For schools, gov & larger orgs
Custom
25+ users · contact us
What's included
✓Remote helpdesk support (business hours)
✓Proactive system monitoring
✓Automated cloud backup management
✓Microsoft 365 licence admin
✓Software patch management
✓Monthly performance report
✓Security monitoring & alerting
✓Dedicated account manager
✓Compliance reporting (E8/VPDSF)
✓1-hour emergency SLA
✓On-site visits (unlimited)
✓Quarterly business review
Add-On Services

Enhance any plan

Project-based and specialist services available à la carte.

Cybersecurity Assessment
One-time deep-dive security review
From $1,200
Penetration Testing
External/internal network or web app
From $2,500
DFIR Incident Response
Forensic investigation + report
From $185/hr
Staff Security Training
1–2 hr session + materials
From $450
Disaster Recovery Planning
Strategy + documentation package
From $950
On-Site Hardware Support
Additional on-site visits
$145/visit
How We Compare

ProTech vs the alternatives

See why Australian SMBs choose a dedicated MSP over the alternatives.

FeatureProTech MSPInternal IT StaffBreak-Fix / Ad-hocDIY / No Support
Predictable monthly cost✓✗ salary + super✗ variable✗
24/7 monitoring✓Rarely✗✗
Essential Eight compliance✓Depends on skill✗✗
Multiple specialists✓ team of 4+✗ one person✗✗
Monthly reporting✓ includedSometimes✗✗
1-hr emergency SLA✓ Enterprise✗✗✗
VPDSF / school compliance✓Rarely✗✗
You own all accounts/licences✓ alwaysYesVariesYes
Typical monthly cost (20 staff)$999$8,000+Unpredictable$0 (high risk)
* All prices shown exclude GST (10%). GST is applied at checkout/invoicing in accordance with Australian tax law. ProTech IT Solutions Pty Ltd ABN 89 655 365 576 is a registered GST entity. A valid tax invoice is issued with every payment.
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