Free Diagnostics for Your Devices
Not sure what is wrong with your device? Bring it in - our experienced technicians will assess it for free, give you a clear diagnosis, and quote you transparently. No upfront cost, no obligation.
How our free diagnostic works
Walk-ins welcome - no booking required. Four simple steps from door to diagnosis.
Walk in anytime during business hours - no appointment or booking required. Just bring your device and a brief description of the issue.
One of our in-house technicians runs a full diagnostic assessment, checking hardware, software, and component-level issues.
You receive a plain-English explanation of what is wrong and a transparent repair quote - no hidden fees, no jargon.
For phones, tablets, consoles and most devices, there is no charge either way. Computers and printers take longer to properly diagnose, so if you decide not to proceed with one of those, a $50 bench fee applies - waived completely if you go ahead with the repair.
We diagnose almost anything
Laptops, phones, tablets, desktops, consoles, and more - if it is a tech device, we will take a look for free.
All makes and models including MacBooks, Windows laptops, Chromebooks, and Ultrabooks - free to assess, and free if you go ahead with the repair.
Tower PCs, all-in-ones, and custom builds - free to assess, and free if you go ahead with the repair.
iPhones, Samsung Galaxy, Google Pixel, and all Android devices diagnosed for free.
Every generation of iPad and Android tablet, including Surface devices, inspected at zero cost.
PlayStation, Xbox, Nintendo Switch, and other consoles assessed for hardware and software faults.
Smart watches, earbuds, and other tech gadgets - if we can inspect it, we will, for free.
Issues we diagnose every day
From mystery slowdowns to complete power failures - our technicians have seen it all and diagnosed it for free.
Unusual slowness, freezing, or long boot times - we pinpoint whether it is hardware, software, or a failing drive.
No power, sudden shutdowns, or a device that gets stuck on the boot screen diagnosed at no cost.
We assess the damage level and advise on screen repair or replacement options with upfront pricing.
Rapid battery drain or a device that does not charge to full - our technicians identify the root cause.
Whether it is the cable, port, charging IC, or battery, our free check isolates the problem quickly.
Liquid exposure requires urgent assessment - bring it in immediately for a free triage inspection.
Blue screens, kernel panics, app crashes, and OS corruption identified without any upfront charge.
Wi-Fi not connecting, Bluetooth failures, or no signal? We test all wireless and network components.
Related services
Once the diagnosis is done, these are the services that most often follow. Browse all repair services or request a quote for your device.
Don't guess - bring it in for free
Walk-ins welcome Monday to Friday 9am–7pm, Saturday–Sunday 10am–5pm. No booking needed. 1/80-82 Rebecca Dr, Ravenhall VIC 3023.